In July 2008, Ontario's provincial ombudsman launched an investigation after receiving 100 complaints about the quality of the province's long term care. Another 450 complaints came in after the investigation was announced. The report announced in December 2010 revealed that there were "delays, inconsistencies and lack of transparency in the monitoring of long-term care homes". What a surprise!
In most provinces, long-term care is publicly subsidized but service delivery is provided by a mix of government run, non-profit and and private for-profit organization. Unlike hospital care, long-term care is not included under the Canada Health Act, so access to a defined set of services is not universal in Canada.
It took two years to figure this out? I find it baffling that a study had to be done over two years to figure that there are differences in the care provided to seniors. If you can pay, you can get the best and most comprehensive care but if you are needy your care level is vastly different and lacking in services.
The question is now that the government has determined that there are serious differences in the level of care offered, what will it do about this?
To be continued.
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