Problems?

As I reflect on my issues, my problems seem minor to those of some friends. I need to find a roofer and that search is nearly over. We will be picking a roofer on the weekend and then getting the work set. As I look for a roofer, I begin to realize that it is a very competitive field, perhaps because people think that it is easy that they can do it. The margins are similar, with the exception of one company, all the others are coming in at relatively the same amount. The difficult part is to decide which company I feel most comfortable with.
After the roof is painting. Now one company that I am not eager to deal with is one that called me last night and it sounded like they were yelling at me for not calling back after they had told me they were on a cell in the car. Don't yell at a potential customer. It is not their fault that you were in the car and not able to answer your cell. I will certainly pick a company with someone who I can talk to. I understand that things might happen and want to be able to discuss what might have gone wrong or needs extra attention.
After that, I think that it is the fence that needs attention among other things. There are plenty of projects to be dealt with.
This is all easy because I can set time lines. A good friend is experiencing many difficulties which seem to be hitting him one after another. The most recent is that his partner had a car accident when he blacked out. The car was totaled which is a serious problem. The car was old so it is unlikely that they will get much from the insurance company and in fact the insurance company may argue that my friend's partner should not have been driving due to his medical history. This is an issue that he can not deal with right now. His partner is in emergency and has been for two days. There does not seem to be room in the hospital proper at this time. Hopefully today will be a better day.
His partner was driving because he wanted to be part of the search for his brother who went missing a couple days ago with two dogs. One dog turned up and the other has not been seen and the brother has not been seen as well. The searchers did a grid search yesterday and will keep searching today.
This is all much more difficult to deal with. Roofing and painting are simple.